Blatchford Group Homepage

IT Support Analyst

January 31, 2019
Antura, Basingstoke
Competitive salary with excellent benefits

Blatchford is a world leading rehabilitation provider with clinical expertise in prosthetics, orthotics, special seating and wheelchairs. We design and manufacture the multi award-winning Endolite range of lower limb prostheses and provide clinical services to the NHS, military and patients internationally. With over 125 years of innovation and expertise behind us, we produce the world’s most advanced microprocessor artificial limbs.

We have an excellent opportunity for an IT Support Analyst, to join our expert IT team based at our Head Office in Basingstoke. The successful IT Support Analyst will support and maintain all IT systems and provide 1st and 2nd line support to all IT users throughout the company.

The successful candidate will be proactive in their approach with excellent problem solving skills. They will be a confident communicator with the ability to communicate effectively with individuals at all levels across the business. They will have the ability to work to tight deadlines and will be able to prioritise well, with a flexible attitude.

Previous experience in providing IT support is highly advantageous, including installing, managing and supporting Microsoft operating systems and software. You will have a keen interest in ensuring our IT systems run smoothly and work effectively to meet our business need. You may be required to travel to other sites in order to provide an exceptional IT service.  

Working as part of the IT support chain, you will use these skills and experiences to take responsibility for:

  • Office 365 and server support
  • Rollouts of PCs, laptops and printers
  • 1st and 2nd line user support
  • Backup processes
  • Network installation, support and maintenance
  • Dealing with queries and providing guidance as appropriate

In return we offer a competitive package, excellent benefits and the opportunity to work as part of an expert IT team, with real scope to develop within the role. This is a full time, permanent role; working hours are 36.5 hours per week on Monday to Friday.

How to apply?

This is an outstanding opening for an eager individual, to play an integral role with an industry leading employer, so if this sounds like the role for you, please send your CV to Jen Dickson, HR Advisor at recruitment@blatchford.co.uk or contact Jen in confidence on 01256 316634 to find out more.

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