Blatchford Group Homepage

Administrator

February 28, 2019
Northampton
Competitive salary with excellent benefits

Blatchford is a world leading rehabilitation provider with clinical expertise in prosthetics, orthotics, special seating and wheelchairs. We design and manufacture the multi award-winning Endolite range of lower limb prostheses and provide clinical services to the NHS, military and patients internationally. With 128 years of innovation and expertise behind us, we produce the world’s most advanced microprocessor artificial limbs.

We are now looking for an Administrator, to work as an integral part of our specialist team in Northamptonshire and support our orthotics service by providing the best customer service to our patients.

This is an exciting opportunity for an Administrator to join a small admin team based in Northampton and provide outstanding admin support to a busy orthotics department.

The Administrator is often the first person our patients meet on arrival at the orthotics clinic so you will meet and greet a variety of patients, booking them in to the orthotic clinic, checking and updating their details and providing excellent general customer service to meet their needs.

You’ll take responsibility for the smooth running of our clinics, ensuring that patient’s appointments and the waiting list are managed and patient records are maintained, in accordance with set procedures, whilst ensuring that we maintain strict patient confidentiality.

As well as providing general administrative support, you’ll also take responsibility for stock management of orthoses and equipment, including processing deliveries, monitoring, ordering and re-shelving stock, and writing orders for repeat and / or repair of orthoses.

You will also have the opportunity to get involved with:

  • Preparing and closing clinic rooms for the orthotist before and after clinic
  • Keeping patient clinic rooms fully stocked of equipment, leaflets and catalogues.
  • Guiding patients into the clinic rooms and acting as a chaperone
  • Assisting orthotists with manual handling support as required for patient positioning and casting, and using a hoist as required

Ideally, the successful candidate will have strong, general administrative experience, be well organised, have excellent attention to detail and be professional in their approach. They will be flexible and self-motivated, with a ‘can do’ attitude and excellent communication skills. Regular interaction with patients and colleagues throughout the Centre, including our team of Orthotists and Technicians, Consultants and other Healthcare professionals, means that good interpersonal skills, including a pleasant and confident telephone manner are important

The nature of the role is varied so the successful candidate will maintain high standards when working to varying deadlines and when working under pressure. This is a permanent position, working 37.5 hours per week on Monday to Friday. You will also be required to work in our centre in Kettering 1 day per week and to provide holiday cover for the small admin team there. In return, we offer a competitive salary package, excellent benefits and the opportunity to work as part of a highly specialist and experienced team.

How to apply?

If this sounds like the type of role you are looking for and you are an organised, proactive administrator, who is looking for a new challenge, with an excellent employer, we want to hear from you! Please forward your CV to Laura Mann, HR Advisor on recruitment@blatchford.co.uk or contact Laura in confidence on the same email for more information

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